I set up a Microsoft Office 365 account and read about using groups versus shared mailboxes. I learned that Microsoft wants us to stop using distribution lists and use groups instead. Which brought up a dilemma for what to use for our ticketing system.
Though it may appear obvious, many companies fail to standardize their computer systems. Such practices often result in a wide range of hardware and software issues. It is more efficient if you standardize your computers.
If you’re looking for an effective way to reduce business costs. You might want to consider managed IT services. When you use a managed IT services provider, you can get all your IT support needs in one place, saving time and money.